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Privacy Policy - emmySafetyFirst

Emmy Safety First and emmyHealth (“emmyHealth,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:


  • Visit emmysafetyfirst.com or another website that links to this Privacy Policy;

  • Contact us or request information about our services;

  • Represent an employer or other organization that uses our services;

  • Schedule or participate in pre-employment, post-offer, occupational-health, physical-ability, drug, alcohol, or other workforce screening services; or

  • Otherwise interact with us.


This Privacy Policy does not replace any separate consent, authorization, disclosure, chain-of-custody document, employer notice, or other form provided in connection with a specific examination or test. When another legally required notice or authorization applies, that document will govern the activity it covers.

1. Personal Information We Collect

The information we collect depends on your relationship with us and the services requested.



A. Website and Contact Information


When you visit our website or contact us, we may collect:


  • Name;

  • Email address;

  • Telephone number;

  • Employer or company name;

  • Job title;

  • Information included in messages or inquiries;

  • Appointment or service-request information;

  • Internet Protocol address;

  • Browser, device, and operating-system information;

  • Website activity, referring pages, pages viewed, and approximate location derived from an IP address; and

  • Cookie and similar technology information.

Please do not submit medical information, drug-testing information, Social Security numbers, driver’s-license numbers, or other sensitive information through the website’s general contact form.



B. Employer and Business-Client Information


Employer and authorized representative contact information;


  • Billing and payment information;

  • Contract, account, and service information;

  • Job descriptions and information concerning the physical or regulatory requirements of a position;

  • Candidate referral and scheduling information;

  • Instructions concerning requested tests or examinations; and

  • Communications, reports, and account activity.



C. Applicant, Candidate, and Worker Information


When we provide workforce-screening services, we may collect information such as:


  • Full name and contact information;

  • Date of birth;

  • Government-issued identification information;

  • Employee, applicant, or donor identification number;

  • Employer and position information;

  • Appointment and scheduling information;

  • Signature and authorization records;

  • Specimen identification and chain-of-custody information;

  • Drug- and alcohol-test information;

  • Physical-ability and functional-capacity assessment information;

  • Occupational-health examination information;

  • Relevant medical, prescription, or health information provided for testing, examination, safety, accommodation, or medical-review purposes;

  • Test status, outcome, eligibility, restrictions, or completion information;

  • Accident, reasonable-suspicion, return-to-duty, follow-up, or other testing-category information, where applicable;

  • Communications with laboratories, collection sites, medical review officers, employers, and other authorized parties; and

  • Other information required by applicable law, regulation, employer instruction, or testing protocol.


Depending on the service, this information may constitute sensitive personal information, medical information, biometric information, or other specially protected information under applicable law.



D. Information From Other Sources


We may receive personal information from:


  • Employers and prospective employers;

  • Staffing companies;

  • Laboratories;

  • Medical review officers;

  • Physicians and occupational-health professionals;

  • Testing facilities and specimen-collection sites;

  • Background-screening or compliance providers;

  • Government agencies or regulated-industry databases;

  • Service providers; and

  • Individuals whom you authorize to provide information.











2. How We Use Personal Information

We may use personal information to:


  • Respond to inquiries and provide requested information;

  • Create and administer employer accounts;

  • Schedule and conduct screening services;

  • Verify identity;

  • Collect, label, transport, process, or coordinate specimens;

  • Conduct physical-ability assessments, occupational-health examinations, and drug or alcohol testing;

  • Maintain chain-of-custody and testing-integrity records;

  • Obtain review by a qualified medical review officer when required or appropriate;

  • Communicate with candidates, employees, employers, laboratories, and authorized representatives;

  • Provide test completion information, results, reports, recommendations, restrictions, or other authorized information;

  • Determine whether an individual met the objective requirements established for a test or assessment, when this determination is part of the service requested;

  • Comply with Department of Transportation requirements and other applicable federal, state, or local requirements;

  • Process payments and administer contracts;

  • Maintain quality assurance and safety;

  • Investigate potential misconduct, fraud, security incidents, or violations of law;

  • Protect the rights, safety, and property of individuals, emmyHealth, employers, and others;

  • Maintain and improve our website, systems, operations, and services;

  • Establish, exercise, or defend legal claims; and

  • Fulfill other purposes disclosed at the time information is collected or authorized by the individual.


We do not make an employer’s ultimate hiring, termination, promotion, accommodation, or other employment decision unless we expressly agree in writing to provide that service. Employers are responsible for ensuring that their employment decisions and testing programs comply with applicable law.